Top quality styling & performance accessories

Terms of service

DHStyling – Terms of Service

Last updated: 27 February 2026

These Terms of Service ("Terms") govern your use of the DHStyling website and the purchase of any products from DHStyling ("we", "us", "our").
By accessing our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our website or purchase our products.

1. Business Information

Business Name: DHStyling
Contact: WhatsApp 07539 335390 (Preferred)
Email: dhstylingshop.com
Business Address: Unit 7 Greenham Park, Common Road, Witchford, Ely, Cambridgeshire, CB6 2HF

2. Nature of Our Products

DHStyling sells aftermarket automotive parts and accessories.

Important:

Aftermarket parts are not manufactured or endorsed by original vehicle manufacturers (OEMs).
Vehicle compatibility information is provided as guidance only.

It is the customer’s responsibility to:

  • Ensure compatibility with their vehicle

  • Check part numbers

  • Confirm fitment before purchase

  • Seek professional installation where required

We are not responsible for incorrect purchases due to failure to verify compatibility.

3. Orders & Acceptance

We reserve the right to:

  • Refuse any order

  • Cancel any order

  • Limit quantities purchased per person or per address

An order is not accepted until it has been dispatched.

If we cancel an order before dispatch, you will receive a full refund.

4. Pricing & Payment

All prices are listed in GBP (£).
We reserve the right to change prices at any time without notice.

Payment must be received in full before an order is shipped.

5. Shipping & Delivery

Delivery times provided are estimates only.

We are not liable for delays caused by:

  • Courier services

  • Customs processing

  • Weather or strikes

  • Incorrect address information supplied by the customer

Customers are responsible for ensuring they are available to receive deliveries.

Orders returned to us due to:

  • failed delivery attempts

  • refusal

  • non-collection

are not eligible for refund of shipping charges.

6. No Refund Policy

All sales are final.

DHStyling does not offer refunds under any circumstances unless legally required under UK consumer law (for example, if a product is faulty or not as described).

7. Exchange Policy

We may offer an exchange at our discretion.

Exchange Eligibility

An exchange request must meet ALL conditions:

  • Requested within 7 days of delivery

  • Item is unopened

  • Item is unused

  • Item remains in original packaging

  • Item is in the same condition as delivered

  • Proof of purchase is provided

We Cannot Accept Exchanges For:

  • Installed parts

  • Used items

  • Damaged items (after delivery)

  • Electrical components once opened

  • Sale items

  • Gift cards

  • Incorrectly ordered items due to compatibility error

8. How to Request an Exchange

To request an exchange, contact us via WhatsApp:

07539 335390

Include:

  • Order number

  • Reason for exchange

Do not return items without approval.
Unauthorised returns will be refused and returned to sender.

9. Exchange Procedure

After we receive and inspect the item:

  • If approved → exchange will be issued

  • If the replacement item costs more → customer pays the difference

  • If lower → no credit or refund is issued

Customers are responsible for safely packaging returns.

10. Return Shipping Costs

Customer pays return shipping except where:

  • item is damaged on arrival

  • wrong item was sent by us

Original shipping fees are non-refundable.

We strongly recommend tracked shipping.
We are not responsible for lost returns.

11. Damaged or Incorrect Items

You must report damaged or incorrect items within 48 hours of delivery.

Evidence required:

  • clear photos of packaging

  • clear photos of item

  • shipping label visible

Failure to provide evidence may result in refusal of exchange.

12. Installation & Liability

All automotive parts should be professionally installed.

DHStyling is not liable for:

  • improper installation

  • labour costs

  • mechanic fees

  • vehicle damage

  • MOT failure

  • performance issues

You install products entirely at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, DHStyling shall not be liable for:

  • indirect losses

  • loss of profits

  • vehicle downtime

  • towing costs

  • mechanical damage

Our liability shall never exceed the purchase price of the product.

14. Intellectual Property

All website content including images, branding, product descriptions and logos are the property of DHStyling and may not be used without permission.

15. Right to Refuse Service

We reserve the right to refuse service to anyone for:

  • abusive behaviour

  • chargeback threats

  • fraudulent activity

  • misuse of the exchange policy

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be handled exclusively in the courts of England and Wales.

17. Contact

For questions regarding these Terms:

WhatsApp: 07539 335390